Frequently Asked Questions

Everything you need to know about products, shipping and support.

  • TechPulse is an online tech and gaming store offering quality gaming accessories, computer peripherals, and tech essentials at competitive prices.

  • Yes. All products sold on TechPulse are 100% brand new and sourced from trusted suppliers.

Orders & Payment

  • We accept all major credit cards, PayPal, and other secure payment methods. Your payment information is always encrypted and secure.

  • Absolutely. Our website uses secure payment gateways and encryption to protect your personal and payment information

  • Orders can only be modified or canceled before they are shipped. Please contact us as soon as possible if you need changes.

Shipping & Delivery

  • We offer reliable shipping through trusted courier partners. Available shipping options and costs are displayed at checkout based on your location.

  • Orders are processed in 1-2 business days. Delivery takes 3-7 business days for domestic and 7-14 for international shipping. Delays may occur during holidays.

  • Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location.

  • Once your order is shipped, you'll receive a tracking number via email or SMS to monitor your delivery.

Returns & Refunds

  • We offer a 30-day return policy on all products. Items must be unused and in their original packaging. Contact our support team to initiate a return.

  • Refunds are processed after the returned item is inspected. Approved refunds are issued within 3-7 business days.

Gaming Products & Compatibility

  • Most of our gaming products are compatible with PC, PlayStation, Xbox, and other platforms. Compatibility details are listed on each product page.

  • Yes. Our products are suitable for gaming, streaming, work and everyday use, depending on the product specification.

Account & Support

  • No. you can check out as a guest. However creating an account allows you to track orders and checkout faster in the future.

  • You can reach us via our Contact Us page, email. Our support team is always ready to help

Privacy & Security

  • Yes. we respect your privacy and never share your personal data with third parties. All information is handled securely